Award winning self directed support portal for North Ayrshire Council.


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the brief

Design, develop and manage a highly accessible portal for self directed support in North Ayrshire.

With the massive changes in self directed support, North Ayrshire Council required one online resource, providing live information for carers, providers and users of support services. The system had to meet all the latest accessibility criteria and provide a user friendly journey on every device.

our solution

First we branded the project Care North Ayrshire, Carena for short.

We then created Carena as a friendly character, who would help guide users to the information they're looking for. After group discussions with NAC, Care Providers and support users, we developed a unique website that fulfills all the needs with scope to expand for years to come. The project won Gold at the 2014 Cosla Awards.

We delivered for them, let's do it for you >

"BBD are a dynamic and highly creative team that provided us with options at every stage of development. We view them as our Design Partners in the creation of Carena, the groundbreaking and award winning website."

Isabel McKnight, Service Development Manager, North Ayrshire Council